Frequently Asked Questions
If you can’t find an answer to your question here, please contact us.
Subscriptions
How much does Fikabröd cost?
Subscription plans start at $46.95 per month. All of our subscriptions include FREE shipping!
How often will I receive a box?
Fikabröd is a monthly box, so you’ll receive a delivery from us once a month.
What should I expect in my box each month?
Every month you’ll receive 5–7 items to help fuel your creativity in the kitchen. Each box will feature gourmet and international ingredients, such as specialty sugars, handcrafted nut butters, artisan sprinkles, novel flavourings, and more. We’ll also include gorgeous baking decorations, unique kitchen tools, and fun baking-related goodies to let you take your love of baking beyond the mixing bowl. While we’ll be varying the types of items we share each month, every box from Fikabröd will excite and encourage you. We can’t wait to see what you bake!
Will my subscription renew automatically?
Yes, your subscription will auto-renew at the end of your subscription period. Gift subscriptions will NOT auto-renew.
When will I be charged for a renewal?
You will be billed for your first box on the date you place the order. For month to month subscriptions, all future boxes will be billed on the 17th of each month. For other subscription plans, you will be billed on the 17th every 3, 6, or 12 months, depending your subscription length.
What is the cut-off for cancelling my subscription?
You may cancel your subscription up until 11.59pm PT on the 14th of the month. (This is 3 days before payment is charged.) After this date, your subscription will ship as scheduled, and any cancellations will apply to the following month.
I want to buy a gift subscription for someone. Will that subscription renew automatically?
No, gift subscriptions don’t auto-renew.
Why was I charged sales tax on my order?
Since Fikabröd is located in Georgia, we're required to collect sales tax for orders being shipped to addresses in Georgia.
Shipping
How much is shipping?
Shipping is FREE within the United States!
When will I receive my first box?
If you sign up by the 23rd of the month, you’ll receive the current box, which we will ship at the end of the month. If you subscribe on the 24th of the month or later, you’ll receive the next box.
When do you ship out subscriptions?
We ship boxes during the last week of every month.
When will my box arrive?
Since we ship boxes at the end of the month, you will receive your box at the very beginning of the next month. We ship via USPS, so providing an exact delivery date is unfortunately impossible. Per the USPS website, the vast majority addresses in the USA should receive their package within 3 business days of shipment from our office outside of Atlanta, GA.
Do you ship internationally?
At the present time, we only ship within the USA. We are currently looking into shipping to other countries, and we’ll be sure to announce if we start offering international shipping!
An item in my box arrived broken. How can I get a replacement?
Please send a photo of your Fikabröd box and the broken item to help@fikabrodbox.com.
Fikabröd
What does Fikabröd mean?
Learn about us and the meaning behind our name.
How do you pronounce Fikabröd?
It’s pronounced fee-ka-bruhd (NOT fee-ka-broad or fee-ka-brood or fee-ka-bread 😉)
How do you type ö?
It’s easy!
- Mac: Option + u, then o
- PC: Alt + 148
- iPhone/Android: Hold down o then slide your finger to ö and release your finger
What’s the Fikabröd team’s favourite fikabröd to eat during fika?
Oof, that is a tough one! If we had to pick a favourite, it would probably be kanelbullar. Or chokladbiskvier. Or pepparkakor. During Christmastime, probably lussekatter. Why are you making us choose just one!? 😰
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