Frequently Asked Questions

If you can’t find an answer to your question here, please contact us.

Subscriptions

How much does Fikabröd cost?

Subscription plans start at $46.95 per month. All of our subscriptions include FREE shipping!

How often will I receive a box?

Fikabröd is a monthly box, so you’ll receive a delivery from us once a month.

What should I expect in my box each month?

Every month you’ll receive 5–7 items to help fuel your creativity in the kitchen. Each box will feature gourmet and international ingredients, such as specialty sugars, handcrafted nut butters, artisan sprinkles, novel flavourings, and more. We’ll also include gorgeous baking decorations, unique kitchen tools, and fun baking-related goodies to let you take your love of baking beyond the mixing bowl. While we’ll be varying the types of items we share each month, every box from Fikabröd will excite and encourage you. We can’t wait to see what you bake!

Will my subscription renew automatically?

Yes, your subscription will auto-renew at the end of your subscription period. Gift subscriptions will NOT auto-renew.

When will I be charged for a renewal?

You will be billed for your first box on the date you place the order. For month to month subscriptions, all future boxes will be billed on the 17th of each month. For other subscription plans, you will be billed on the 17th every 3, 6, or 12 months, depending your subscription length.

What is the cut-off date for cancelling my subscription?

You may cancel your subscription up until 11.59pm PT on the 14th of the month. (This is 3 days before payment is charged.) After this date, your subscription will ship as scheduled, and any cancellations will apply to the following month (or after the end of your current subscription period for prepaid subscriptions).

I missed the cut-off for cancelling my subscription. What can I do now?

All subscriptions are non-refundable. However, if you have extenuating circumstances and need to have your subscription cancelled after the renewal date, please send us an email with an explanation. If possible, we will refund your most recent renewal, minus payment processor and platform fees. If boxes have already shipped, we are unable to offer a refund.

I want to buy a gift subscription for someone. Will that subscription renew automatically?

No, gift subscriptions don’t auto-renew.

Why was I charged sales tax on my order?

Since Fikabröd is located in Georgia, we’re required to collect sales tax for orders being shipped to addresses in Georgia.

General Shipping

My package was returned to Fikabröd. What now?

Fikabröd is not responsible for shipments returned or lost due to old, incorrect, incomplete, or invalid addresses. We are also not responsible if a box is held at a post office and the recipient never retrieves it. If a box is returned to us, a reshipping and handling fee of $10.95 will be charged to reship the package. We do not offer refunds on boxes returned to us due to invalid addresses.

An item in my box arrived broken. How can I get a replacement?

Send a photo of the box and the broken item to help@fikabrodbox.com within 7 days of receipt of your Fikabröd box. We do not offer replacements without proof of damage or beyond 7 days post-delivery. Once we confirm the damaged good, we’ll ship out a replacement ASAP.

Do you ship to Canada?

At the present time, we only ship within the USA. We are currently looking into shipping to other countries, and we’ll be sure to announce if we start offering international shipping!

Subscription Shipping

How much is shipping?

Our monthly subscription boxes ship FREE within the United States!

When will I receive my first box?

If you sign up by the 23rd of the month, you’ll receive the current box, which we will ship at the end of the month. If you subscribe on the 24th of the month or later, you’ll receive the next box.

When do you ship out subscriptions?

We ship boxes during the last week of every month.

When will my box arrive?

Since we ship boxes at the end of the month, you will receive your box at the very beginning of the next month. We ship via USPS, so providing an exact delivery date is unfortunately impossible. Per the USPS website, the vast majority addresses in the USA should receive their package within 3–5 business days of shipment from our office outside of Atlanta, GA.

Past Box Shop

What are the shipping rates for the Past Box Shop?

Previous boxes ship FREE with coupon code FREEBOXSHIP. The shipping rate for all other items is based on your order subtotal (which excludes tax and discounts).

Up to $20: $9.95

$20.01 – $30: $10.95

$30.01 – $45: $11.95

$45.01 – $60: $12.95

$60.01 – $80: $14.95

$80.01 – $100: $16.95

$100.01 and up: $19.95

When will my order ship?

Past Box Shop orders ship each Tuesday. (Orders must be placed by 12pm ET on Monday to be included in the Tuesday shipment.)

Fikabröd

What does Fikabröd mean?

Learn about us and the meaning behind our name.

How do you pronounce Fikabröd?

It’s pronounced fee-ka-bruhd (NOT fee-ka-broad or fee-ka-brood or fee-ka-bread  😉)

How do you type ö?

It’s easy!

• Mac: Option + u, then o
• PC: Alt + 148
• iPhone/Android: Hold down o then slide your finger to ö and release your finger

What’s the Fikabröd team’s favourite fikabröd to eat during fika?

Oof, that is a tough one! If we had to pick a favourite, it would probably be kanelbullar. Or chokladbiskvier. Or pepparkakor. During Christmastime, probably lussekatter. Why are you making us choose just one!? 😰